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Aug 17, 2023

[Problem report] An issue occurred where the message "Out of stock" was displayed and orders could not be placed.[Solved]

障害報告
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Thank you very much for your continued support.


From around 8:00 to around 14:00 today, the following problem occurred, making it impossible to purchase some products.

  • [Phenomenon] For products whose inventory management exceeds the stock quantity and cannot be ordered (VANCET, SUNWELL, Okura Shoji products, etc.), "Out of stock" is displayed for all SKUs, and no SKU can be selected, and it cannot be added to cart. I couldn't.
  • [Cause] There was a problem with the program uploaded at 8:00 today.
  • [Response] A revised program was uploaded at 14:00 today, and the problem has now been resolved.


We will strengthen our program verification system and strive to prevent similar phenomena from occurring in the future. We deeply apologize for the inconvenience caused. Thank you for your continued support of ApparelX.


If you have any questions, please visit the contact page . Thank you for your continued support.


ApparelX IT Team

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